Frequently Asked Questions

The Bahamas is a chain of over 700 islands and cays located in the Atlantic Ocean, on a 1 hour flight from Miami. It is located to the east of Florida in the United States. Other neighboring countries include Turks & Caicos and Cuba, which is located to the south of The Bahamas.

Because The Bahamas is an independent nation, visitors from other nations may need a passport or travel visa in order to enter The Islands of The Bahamas. To check on passport and visa requirements for your country of residence, visit The Bahamas' Plan Your Trip FAQ page.

The Bahamian dollar is maintained at the same level as the U.S. dollar and both are accepted interchangeably on all islands.
ATMs + PLUS and Cirrus are in banks on Nassau/Paradise Island, Grand Bahama Island, and most major Out Islands.
While certain places do take credit cards, it’s advised that you carry cash if you’re exploring the Out Islands.

Yes, the Royal Bahamas Police Force maintains a robust presence to ensure the safety of visitors and Bahamian residents. We encourage you to maintain awareness of your surroundings and valuables when in public areas, beaches, and pools, just as you would at home.

Casual summer wear can be worn during the day at any time of the year, but be sure to bring a jacket or sweater for the cooler evenings from December to February. Most hotels, restaurants, and casinos require jackets for men at night, especially in more cosmopolitan areas, such as Nassau & Paradise Island and Freeport.

Beachwear is inappropriate in churches, restaurants, and casinos. Away from the beach or the pool, you should cover your swimsuit with shorts or a long shirt when walking city streets. In more relaxed and remote areas, the dress code is more flexible

Visitors and business travellers will find that telecommunication services in The Bahamas are comparable to the services found in most developed countries. A 100% digital switching system allows direct dialing to more than 100 countries. The U.S. and Canada are accessible via a direct call and most hotels offer direct dialing.

BTC also has roaming agreements with 128 companies around the world. To access BTC's GSM roaming system, simply turn on your phone and wait for it to connect to the network. To check if your home service provider is a BTC roaming partner or for country-specific roaming charges, see btcbahamas.com.

Tipping is customary in The Bahamas, and you should tip according to the quality of service you receive. Bellboys and porters usually receive $1 per bag, while most other servers (waiters, taxis, etc.) receive 15%. Be advised that many establishments include the gratuity in the total.

The Bahamas falls in the Eastern Time Zone, and follows Daylight Saving Time.

Trade winds bless The Islands of The Bahamas with warm weather year-round. Winter lows average a comfortable 70 °F (21 °C) and summer highs range from 80 to 90 °F (26 to 32 °C).

Even paradise needs to cool off with a little rain now and then. The Bahamas has a rainy season year-round, which explains our lush vegetation. Squalls and thunder showers pass through quickly, so rain never ruins your plans. May and June typically have the most rain, much of it falling in the northern and southern islands.

Late payment fee of $25 per person 3 business days after a missed payment deadline. Late payment of $250 per person is charged if you miss the final payment date. At any point of missing payments, your reservation is subject to cancellation with all monies paid being non-fundable.  This is due to the several private events for this group that have strict payment deadlines.

Name Change Fee – $100 before final payment date on your invoice for the land-only portion of the trip; $250 + any vendor fees after final payment date on your invoice. Names cannot be changed once airline tickets are run, it would require a new ticket be issued.  

Payments are quoted based on occupancy.  If you lose a roommate, your price would be adjusted to the fare for how many travelers remain in the cabin.  If you are any of the guests can find a replacement for the personal canceling then a name change can be arranged for $100 prior to final payment and $250 after final payment.  Once the new guest is added they will take over the payment responsibility from the previous guest.

There is a strict payment plan in place, however, we understand that sometimes unexpected things can happen. For extenuating circumstances that can be proved in writing such as jobless, injury, death in the family, etc. we can often get the hotel to be a more flexible and grant you an extension.  However, please note this is in no way a guarantee.  They do reserve the right to deny that request.  It’s important you call us before the payment deadline and not after it is past due.

Please put in your request as early as possible if you would like rooms close to one another.  Just email us at [email protected] with everyone's names. Special requests cannot be guaranteed, but we are normally able to accommodate requests put in at the time of booking. 

There is a $20 per peron per night resort fee which will be collected from each guest at the check-in counter.  The resort fee includes:

• Beach towels
• Bicycle storage
• Fitness center access
• Health club access
• Housekeeping
• In-room bottled water
• In-room coffee
• In-room safe
• Laundry facilities
• Pool access
• Self parking

Yes pre and post nights are available on a request basis.  Since it is over the NY holiday, any pre or post nights will need to be paid for at the time of booking.

Island View:  $375 Single | $275 pp double | $249 pp triple

Water View: $395 Single | $295 pp double | $269 pp triple

Harbor Deluxe:  $585 Single | $349 pp double | $299 pp triple

 Yes. Providing you submit your full flight details 30 days prior to the trip, transfers to and from the airport are included.